PRIVACY POLICY STATEMENT

 

Setu Net Private Limited hereinafter referred to as “SNPL” is committed to ensuring the privacy of information provided to us by our clients while delivering products that bring you the performance, power and convenience you desire in your organisational computing.  We have developed this privacy statement to provide you with the highest level of assurance of the security and privacy of your organisational information.

 

Data Accessibility

 

During the normal course of operations, SNPL does not maintain, process or utilize active client protected Data during the provision of services related to the SNPL Software and only accesses such client Protected Data while on customer premises via the client’s own networks and systems during the provision of consulting services.

 

User password security

 

All passwords are encrypted and stored on secured databases. In case of intrusion, login and password association is not possible.

 

Maintenance Services:

 

SNPL may take possession of client protected data in the course of providing maintenance services to its clients, where a problem report related to the SNPL Software is submitted by the client as part of a service request to the SNPL Technical Support Center. In such cases the Protected Data is either immediately de-identified, or is stored in a secured and safe location.

 

Security

 

SNPL takes every precaution to protect your information.  We strive to ensure the integrity and security of your information. SNPL has adopted reasonable electronic and managerial procedures and policies to safeguard your organisational information against unauthorized disclosure.

 

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

 

 

Dispute Resolution

SNPL will attempt in good faith to resolve any controversy or claim arising out of or relating to the use of organisational information. Please address any concerns to wecare@mysetu.com. We ask that you provide a short explanation of the situation and a return address or phone number where we can reach you during normal business hours.

 

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, and/or by means of a notice on our web site http://www.mysetu.com.